Payment and delivery methods

You can order Amway's products whenever you want. Choose the payment and delivery method that suits you best.
You can order Amway's products whenever you want. Choose the payment and delivery method that suits you best.

Payment options

Bank Transfer

Payment will be transferred from your direct bank account. You can authorize a bank to pay directly to Amway. Bank transfer account number: 600 50651293. Please state your ABO number as reference.

Credit card

Payment will be made using credit card registered on Amway Online. Manage your defined credit cards in "My credit cards" section.

PayPal

Paypal is an online payment system that acts as an intermediary between an individual and online stores. If you already have a PayPal account you can use this account immediately when purchasing your Amway products. If you do not have a PayPal account and wish to use this payment option, please go to www.paypal.com and create your own personal Paypal account.
PayPal is a trademark of PayPal Inc.

Trustly

Trustly offers bank payments and credit transfers in a secure, simple and fast manner . Payments and credit transfers via Trustly are made immediately. With Trustly no registration is required for users.
Visit www.trustly.com for more information.

Slice It

Klarna Slice it, spread the cost of your purchase into equal monthly payments.
Choose Slice it at checkout and completes the simple one-time registration.
• The first time you choose to buy with Slice it, you will be asked to apply for a Klarna Account at the checkout phase. Klarna will then carry out an affordability assessment . If you are approved Klarna will then create your account.
• If you already have a Klarna account the order amount of any purchases you make with the Slice it option will be added to your total balance, provided the new purchase does not take you over your available credit limit.
Klarna will tell you when your monthly statement is ready and it’s time to make your payment.
For more information:https://www.klarna.com/no/bedrift/products/slice-it/

Pay Later

Klarna Pay Later is smooth and safe – without registration.
The option to buy now and pay later makes buying quicker and easier: no need to fill out lengthy personal details or card numbers online. With Klarna Pay Later, you can pay for your order 14 days after shipping.

Google Pay

Google Pay is a digital wallet platform and mobile payment system to use for in-app, online, and in-person contactless purchases on mobile devices. Set up a Google Pay account by visiting pay.google.com or downloading the Google Pay app from the Google Play Store. If the Google Pay app isn’t available in your country, you may also be able to link cards through your bank’s app. Please note, that not all banks support Google Pay yet. If you are having trouble connecting to your account, please check with your bank to see if they support Google Pay.
Google Pay is a trademark of Google LLC


Delivery options

Home Delivery

Select a saved address from “My addresses” or enter a new one while placing your order.

Carrier
Bring

Benefit from FREE delivery 
For Registered Customers on orders over 599 NOK (incl. VAT)

Delivery Fee
For Business owners:
100 NOK (incl. VAT) for orders up to 900.00 NOK (incl. VAT)
55 NOK (incl. VAT) for orders from 900.00 NOK (incl. VAT)

For registered customers:
100 NOK (incl. VAT) for orders up to 599 NOK (incl. VAT)
Free delivery for order over 600 NOK (incl. VAT)
 

Delivery time
4-5 working days from the date of placing order

 


Frequently asked questions

How to buy something online? Quick guide
1. Choose your search area (Nutrition, Beauty, HomeCare) or go to the search function directly and enter the item name or number.
2. Select the item and click Add to cart.
3. You can continue shopping until all the required products are added to your cart.
4. Once you have added all your products, click the shopping cart or click Go to cart when prompted.
5. Click Checkout.
6. Add your delivery address or choose the desired pickup point.
7. Select your payment method.
8. Review and confirm your order.
9. You will receive an email confirming your order.

How long will my order take to arrive?

Service Order time Lead time BRING Parcel Shop
Parcel Shop All day 4-5 working days
p.s. Your order will be handed over to our warehouse for processing as soon as your order is paid and confirmed. Please consider that when your order is part of a group order, the shipping process will only start when all orders are paid and confirmed.
After you've received the order confirmation, this is the moment you can consider the above lead times.

Can I remove items from my order?
Yes, as long as you've not confirmed your order you can add and remove items from your basket
Can I cancel my order?
If your order is verified and confirmed, please contact your local customer service department for further advise how to handle the cancellation
What should I do if I receive an incorrect item, an item short or additional item?

Your package(s) are partially picked automatically and partially manually. Unfortunately mistakes do happen. When a mistake has happened to your order, please call or email your local contact center within 7 days so they'll be able to follow up.

Direct Debit

Payment will be transfered from your direct debit bank account. You can authorize a bank to pay directly to Amway. Specify debit account data in your “bank account” settings

Credit Card

Payment will be made using credit card registered on Amway Online. Manage your defined credit cards in "My credit cards" section. Amway accepts the following Credit Cards: Amway accepts Visa®, MasterCard®, .....

What should I do if I receive a damaged item/order?
Unfortuantely it happens that during transportation products and parcels get damaged. To be able to follow up correctly please keep the following in mind which is very helpful to address this with your local carrier:
  • When there is visible damage to your carton, please mark this on the document/handheld when you sign for the parcel.
  • Please note that if no items are damaged, it is very unfortunate that the shipping carton is damaged, but this is one of the purposes of the shipping carton, to protect the items shipped.
  • It is helpful to make a clear picture of the shipping carton and include this in your communication to your local customer service contact.
  • When an item is damaged, please include a picture of the content of the box as well so we have a clear view on how the content has been received. This can be included into your email to your customer service contact as well.
Where can I find my receipt/invoice?
Invoices are attached to your shipping confirmation emails. You can also download PDF versions of your invoices from "Orders Details which you can access via your My Office. Remember that My office is available after sign in.

What information should be included in a bank transfer payment?

Please always include in the reference field: your ABO number, the ABO name and surname for whom you would like to pay for. In the case of installment payments, please include the contract/order number. This will help our employees to process the payment in a fast and efficient way.

While placing my order, I selected the Klarna pay later option. Where should I transfer the money?

Money should always be transferred directly to Klarna, never to Amway. Please check your e-mail mailbox as you should receive an e-mail from Klarna with all the details regarding the payment.

Where can I receive my order?

It can be sent to a post office or a collection point.

Can the delivery country/region be different from the purchase country/region?

No. The delivery country/region must always be the same country/region in which the purchase was made.

How long will my order take to arrive?

Service Order time Lead time BRING Parcel Shop
Parcel Shop All day 4-5 working days
p.s. Your order will be handed over to our warehouse for processing as soon as your order is paid and confirmed. Please consider that when your order is part of a group order, the shipping process will only start when all orders are paid and confirmed.
After you've received the order confirmation, this is the moment you can consider the above lead times.

What is the Home Delivery process?
Per selection in the check out process, home delivery is not available and the standard delivery service is Parcel Shop delivery. According to your given address your order will be sent to the nearest Parcel shop.
Via BRING you are able to rebook your delivery to Home Delivery. Do note this involves additional fees which will be charged by BRING to your account.
What is the “Pickup Point Delivery” process?
Parcel Shop delivery is the standard service available. Based on your given delivery address your order will be sent to the nearest Parcel Shop where you can retrieve your order. Your parcel(s) will remain at the pickup point for 14 calendar days before being returned to the Amway Warehouse.
When you go out to collect your parcel(s), you mmight be asked for Identification to match the recipient name on the lable with the one collecting the parcel.

How are delivery fees calculated for my recurring orders?

Delivery charges are calculated after deduction of all promotions and coupons. They can therefore change in the course of an order. If a free delivery promotion is running at the time of ordering, it will be applied to your Recurring Order.

I have paid for the order, however I forgot about the delivery fee. Will my order be shipped?

Admissible underpayment is 10 EUR/SKK/DKK/NOK. In cases when the delivery fee is a higher amount, then payment will not be matched with the order - please transfer the outstanding delivery fee.

When will I be able to track my order?
Due to the international cross border shipment from The Netherlands to Norway, your shipment will be traceable upon arrival in Norway. Normally this takes 2 working days. Though after the shipment has been released from our warehouse, you'll be able to see on Track & Trace that an electronic message has been received by BRING.
How does parcel tracking work?
There are multiple option to track your order(s)/parcel(s):
  1. You can look for your tracking number(s) in your order history overview. By clicking on the parcel number you’ll be directed to the Bring tracking site. There you’ll find the most up to date status.
  2. When you receive the Order Shipment confirmation by email, this will also contain the parcel number(s) and the direct link to the Bring tracking site.
  3. You’ll be notified by Bring via email and/or SMS regarding status updates of your parcel(s).
You can also manage your deliveries via the Posten app. You are able to download this app from Google Play or via App Store.
Can I track my order?
Yes you can, for further details and description please look in the FAQ under Delivery Options & How to track your parcel.
What should I do if I receive an incorrect item, an item short or additional item?

Your package(s) are partially picked automatically and partially manually. Unfortunately mistakes do happen. When a mistake has happened to your order, please call or email your local contact center within 7 days so they'll be able to follow up.

What should I do if I receive a damaged item/order?
Unfortuantely it happens that during transportation products and parcels get damaged. To be able to follow up correctly please keep the following in mind which is very helpful to address this with your local carrier:
  • When there is visible damage to your carton, please mark this on the document/handheld when you sign for the parcel.
  • Please note that if no items are damaged, it is very unfortunate that the shipping carton is damaged, but this is one of the purposes of the shipping carton, to protect the items shipped.
  • It is helpful to make a clear picture of the shipping carton and include this in your communication to your local customer service contact.
  • When an item is damaged, please include a picture of the content of the box as well so we have a clear view on how the content has been received. This can be included into your email to your customer service contact as well.

Is there a charge to return products?

No Amway will pay the costs for the return. Via the installed process we'll provide a shipping label which can be used for the return shipment.

How can I make a return?
Returning an order is straightforward
  1. Sign in to your account and go to My Office
  2. Go to the Order History page via My Orders
  3. Find the order you want to return and click the Order Details link next to it
  4. Click Return Item and follow the instructions.

What will happen if I in the end decide to keep the item?

If you started the return process and still would like to keep the product, please cancel the return under Returns and Credit Notes that you find under Order History.

When will I receive the refund for my return?
When you've received the shipping label and have handed over your return order to BRING, it will take approximately 2-3 working days to reach the central BRING hub. All NO returns are gathered here after which your documentation is sent to our warehouse in The Netherlands for further processing.
In this process you can expect your refund between 5 and 8 working days.

Please note: Returns received and processed before the 26th of the month, will be included in the bonus overview of the current month. After that the adjustment will be included in the following month.